Ericsson ConsumerLab: Pandemic-driven online adoption habits to be future norm

The move to handling essential elements of everyday life online, prompted by the Global Covid-19 pandemic, will remain a fundamental reality for people around the world long after the pandemic has passed, a comprehensive new consumer report by Ericsson (NASDAQ: ERIC) predicts.

Called The Future Urban Reality, the Ericsson ConsumerLab report is Ericsson’s largest consumer study to date. It reveals key insights about what consumers believe will happen beyond the pandemic to the year 2025.